More often than not we want to have the last word. Invariably we feel that we are right and that the other person needs to know and accept this. We can be so frequently wrong in this action and all it does is cause arguments that can become heated. Remember to listen to what is said, you might not agree but do you really need to fight to be heard? Make sure that your last word does not become the last word spoken in a friendship because of a thoughtless reply!